Management Team

Jen Bidwell, LVT
Hospital Manager

Jen Bidwell, LVT, Nursing ManagerHospital Manager Jennifer Bidwell has been working in the animal care field since 2002. Also a licensed veterinary technician, Jennifer's been part of our valued staff since 2007.

Jennifer feels that the quality of medicine pets receive at VSES is exceptional, and she is happy to be part of a team that is so very dedicated to animals' health and well-being as well as the support and education of their owners.

In her free time, Jennifer likes to exercise and walk her Pitbull mixes Moses and Hudson. She also has three cats named LuLu, Scarlet and Tripod.

Samuel D. Estes, LVT
Medical Staff Supervisor

Sam Estes, LVT, Medical Staff Team LeaderHaving grown up on a farm, LVT Team Leader Samuel D. Estes has spent his entire life caring for animals. He joined Veterinary Specialists & Emergency Service in May of 2008 and since that time has been an invaluable member of our emergency and critical care team. “I enjoy working for the emergency service I like the one-on-one care I can provide critical patients and knowing I am doing all I can to make the patient healthy again,” he says.

In addition to his many years of experience, Samuel has an Associate of Applied Science in Veterinary Technology from Alfred State College. He also has a menagerie of pets that includes two cats named Gizmo and Fluffy, Bearded Dragon named Norburt, and two Texas Longhorn Ox named Rob and Rie. Samuel’s interests include playing soccer, running, working on his model train layout and working outside on his family’s farm.

Jen Gargan, LVT
Neurology Coordinator
Medical Staff Supervisor

Jen Gargan, LVT, Team LeaderBorn in Rochester and raised in the Southern Tier, Jennifer has been working in the animal field since 1998 and became a licensed veterinary technician in 2001. She joined Monroe Veterinary Associates in 2002. In addition to her LVT supervisor role, she is the neurology specialty coordinator.

She enjoys helping animals and their owners as well as working in a fast-paced emergency environment where you never know what will happen next. She especially takes pride in the medical aspects of her job, such as placing catheters and drawing blood.

She shares her home with many pets: Riley, a Pitbull mix; Saphyra, a Pitbull; Austin, a Pitbull/Bull Mastiff mix; Paige, a Manx cat; Phoebe, a domestic shorthair cat; and Oliver, a Siamese mix cat.

During her free time, Jennifer participates in animal fundraisers. Austin, her Pitbull/Bull Mastiff, loves to join her in helping animals, too! She also enjoys obedience training, yard work, scrapbooking and playing ball or Frisbee with the dogs.

Elizabeth Kirchner, LVT
Medical Staff Supervisor

Elizabeth Kirchner, LVT and Team LeaderElizabeth Kirchner has been a valued member of the VSES staff since 2004. She holds an associate's of applied science in veterinary science technology as well as a bachelor's of business administration in veterinary hospital management, and she is licensed as a veterinary technician in the state of New York.

Elizabeth, who has worked with Monroe Veterinary Associates since she was 16, has always been interested in emergency medicine. A member of the New York State Association of Veterinary Technicians, she loves training her young Boxer / Pit Bull mix Yoshi and also has a long haired beige tabby named Tater. She likes to spend her free time outdoors and enjoys hiking and going to the beach. Her hobbies include reading, photography and scrapbooking.

Evelyn Schug, LVT
Clinical Manager

Evelyn Schug, LVT, Medical Staff SupervisorEvelyn Schug has been working in the animal care industry for over 10 years. A full time member of our staff since 2004, she is a licensed veterinary technician and is fond of the fast-paced environment at VSES. She enjoys meeting pets and their owners and is proud to be able to make a difference in their lives.

Evelyn's four-legged companions include Boadi, a female Staffordshire Terrier mix, and Mouse, a female Corgi mix. When she is not helping to care for animals at VSES, Evelyn enjoys gardening, listening to music, spending time with her dogs and traveling as much as she can.

Sharon B., Client Service Supervisor

Sharon B., Client Service Representative Supervisor Sharon B. is the client service representative supervisor at Veterinary Specialists & Emergency Services. A member of the Suburban team since 2002, she loves animals and is proud to be a part of the caring, friendly staff. Her animal companions include a cat named Valentino and a Betta fish named Gabriel.

Christine West, LVT
Medical Staff Supervisor

Christine West, Team LeaderBorn in Warsaw, New York, and raised in Pavilion, New York, Christine joined Monroe Veterinary Associates in September 2008, but she has been in the animal field since 2006.

Christine has an Associate of Applied Science degree in Veterinary Technology and a Bachelor of Business Administration in Technology Management. When it comes to her job, she thrives knowing the high standard of care she and her colleagues provide pets. She also loves working with great people every day.

Christine shares her home with Neville, a Golden Retriever, and two cats, Freckles and Abby. When not at work, Christine spends time gardening, baking, cake decorating, camping and playing cards, board games, softball and kickball.

Lindsay Lavell
Administrative Assistant

Lindsay Lavell Lindsay started as a full-time administrative assistant with VSES in December 2013, but she has worked in the animal field since 2007. She received a B.A. in Psychology with a concentration in Behavior.

She says the best part about working at the Animal Hospital is that "there is constantly a lot going on and so many people bustling around. There is never a dull moment!"

Her love of animals and busyness does not stop after work. She and her husband have quite a few animal children to manage at home. The list includes: five dogs: Tippy (Border Collie/Lab), Twiggy (Terrier mutt), Trapper John (Papillion/Jack Russell), Tanka (GSD, Heeler) and Tilly (Boxer); five cats: Nemo, Gidget, Ace, Laila Ali and Feta; a Mustached Parrot named Whiskey; two mice named Seely and Sweets; Schmidt the Corn Snake; Yeti the Teddy Bear hamster; a Blood Parrot Cichlid named Jaws; and a few foster cats/bunnies at any given time.

Laurie Hunter
Client Service Representative Team Leader

Laurie HunterA native of Henrietta, Laurie has been working with animals for the past 12 years. In 2008, Laurie joined the VSES team as a Client Service Representative Team Leader. Laurie enjoys “the challenge and the diversity of working at VSES.” She has a strong love for animals and it makes her happy to see pets go home healthy again.

Laurie has three children including two daughters and one son. In addition to her children, she also has two dogs. These include a poodle pug mix named Koko and a Lhasa Apso mix named Beibito. When Laurie has free time, she enjoys crocheting and she plans on starting a line of crocheted dog sweaters in the future.

Jeanine BurroughsJeanine Burroughs
Client Service Representative Team Leader

Jeanine has been a Client Service Representative Team Leader at VSES since 2011. She is a native of Rochester, NY. In 2012 she received her Bachelor of Arts in Communications Studies from Ashford University. Prior to this she received her Associates of Arts in Business from Ashford University in 2010. She is currently enrolled at Medaille College's Licensed Veterinary Technician Program with an expected graduation date in 2016.

Along with her husband Michael and three sons, Scott, Kristopher and David, Jeanine shares her home with three cats and three dogs. These include a beagle named Dallas, a beagle mix named Charley, a miniature pincher named Bruiser and the three cats named Gracie, Izzy, and Scamp. In her limited free time Jeanine enjoys reading, writing, listening to music and watching television. She would love to be a published writer someday, and plans to be!